Support

We’re here to help.

Select your app below for troubleshooting, common questions, and a direct way to contact Livable Studios.

Fantasy Idle RPG

Idle Ascension

Need help with Idle Ascension, have a question about the game, or want to report a bug? Send us an email with your device model, iOS version, app version, what happened, and a screenshot if possible.

Common troubleshooting

Close and reopen the app.
Check that you are running the latest version from the App Store.
Restart your device.
Check the App Store for available updates.

If the issue continues—or you have feedback, balance suggestions, or feature ideas—please contact us.

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Water Data

Water Snapshot

Water Snapshot presents river, lake, and reservoir conditions using publicly available U.S. Geological Survey (USGS) data.

Common questions

Why does Percent Full differ from another website?

Percent Full depends on the capacity definition used and the timing of available data. Other services may use different capacity values or update on a different schedule.

Why is data not loading?

Check your internet connection, refresh the app, and try again later. Some USGS sites may temporarily not report data.

Why is Percent Full missing?

It is available only for reservoirs with defined storage curves and capacity data.

Water Snapshot is for informational purposes only. Data availability and accuracy are not guaranteed; do not rely on the app alone for safety-critical decisions.

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Strength Training

PlateLogic: Train Hard

Questions, feedback, or an issue with PlateLogic? We’d love to hear from you.

Frequently asked questions

How do I track a workout?

Start a new workout from the main screen, select your exercises, and log your sets, reps, and weight.

Is my data saved?

Yes. Workout data is stored locally on your device.

Does the app require an account?

No. PlateLogic: Train Hard does not require a login or account.

Contact support